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Last Updated: October 22, 2026

General Data Protection Regulation Compliance

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This page outlines how we handle your information and your rights under GDPR.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract performance: Processing necessary to fulfill service agreements and appointments
• Legitimate interests: Maintaining business records, improving services, and ensuring customer safety
• Consent: Where you have explicitly agreed to data processing for specific purposes
• Legal obligation: Compliance with applicable laws and regulations

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You can request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used format.

Right to Rectification

If your personal information is inaccurate or incomplete, you have the right to request correction or completion of your data.

Right to Erasure

You may request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or if you withdraw consent.

Right to Restriction

You can request that we limit the processing of your personal data in specific situations, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format and transmit it to another controller where technically feasible.

Right to Object

You may object to processing of your personal data based on legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time. This does not affect the lawfulness of processing before withdrawal.

Data Protection Officer

For questions about data protection or to exercise your GDPR rights, contact us at [email protected]

Data Breach Notification

In the event of a data breach that may result in risk to your rights and freedoms, we will notify you and relevant supervisory authorities within 72 hours of becoming aware of the breach.

International Data Transfers

We do not routinely transfer personal data outside of Australia. If such transfers become necessary, we will ensure appropriate safeguards are in place to protect your information.

Automated Decision Making

We do not use automated decision-making or profiling that produces legal effects or similarly significant impacts on individuals.

Supervisory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Office of the Australian Information Commissioner or the relevant supervisory authority in your jurisdiction.

Contact for GDPR Inquiries

To exercise any of your GDPR rights or for questions about data protection, please contact us at [email protected]